Services
How Relay Works
Never miss a call. Never miss a lead.
📞
Call Comes In
Missed calls and voicemails are instantly captured and logged.
🧠
AI Takes Over
Auto texts, voicemail transcription, sentiment & priority analysis.
💬
Your Team Responds
High-priority alerts with suggested actions in one inbox.
What Happens When a Call Is Missed
📞 Missed Call (No Voicemail)
- Call missed
- Logged in dashboard
- Auto text sent (2 min)
- Customer replies
- Team alerted
🎙️ Missed Call + Voicemail
- Voicemail captured
- AI transcription
- Sentiment & tone analysis
- Priority assigned
- Suggested action
AI-Powered Priority Intelligence
🔴 High Priority
Buying intent, legal keywords, urgent tone
🟡 Medium Priority
Service questions, follow-ups
🟢 Low Priority
General inquiries, non-urgent
Managerial Oversight & Compliance
Dealerships often struggle to return calls and voicemails promptly. Relay gives management full visibility into response behavior, ensuring accountability, compliance, and faster customer follow-ups.
Responded
No Response (1+ Day)
No Response (3+ Days)
High Priority
| Customer | Assigned To | Type | Timestamp | Priority | Status |
|---|---|---|---|---|---|
| John D. | Sales Rep A | Missed Call | Jan 10, 10:12 AM | High | 1 Day No Reply |
| Lisa M. | Sales Rep B | Voicemail | Jan 8, 2:45 PM | High | 3+ Days No Reply |
| Kevin R. | Service Desk | Text Message | Jan 11, 9:02 AM | Normal | Responded |
